RatingRescue · Airbnb reputation consulting for hosts & property managers

Unfair Airbnb review? We dispute it. You pay only if it's removed.

Unfair or retaliatory review, account warning or denied damage claim? Get a free scan of your case and approve your quote before work begins. We also help with Google, Yelp, Trustpilot and other platforms.

Free scan · No card required · Results within 24 hours

What do you need help with?

Independent service. Not affiliated with or endorsed by any review platform.

1,000+

Reviews Optimized

$2M+

Saved in Lost Revenue

4.9/5

Client Rating

What one bad review costs you

Guests read the lowest reviews first. One unfair review can drag down your rating, push your listing lower in search and quietly cost you bookings every week it stays up.

How it works

Four simple steps.

  1. 1

    Submit your review

    Free, takes under a minute.

  2. 2

    We assess it

    A specialist reviews your request and confirms the listed price or emails a custom quote for your approval.

  3. 3

    We handle the dispute

    We build the evidence and submit it within Airbnb's content and retaliation policies.

  4. 4

    You pay only if it works

    Review removals are charged only once the review is taken down. Then we complete another required flag-removal step before closing your case.

What we do

Three ways we help your listing earn more.

Illustration of a consultant assessing guest reviews

Unfair Review Disputes

Get that unfair review off your listing — and you're only charged if it comes down.

Illustration of damage evidence organized for a claim

Crisis & Damage Control

Stop one bad stay from costing you bookings — responses and damage claims handled.

Illustration of a consultant reviewing account health

Reputation Audit

See exactly what's holding your rating back and get a plan to fix it.

Results

Before and after, in hosts' own words.

"Two retaliatory 1-star reviews were removed overnight. My listing went back to Superhost and bookings picked up almost immediately."

Marisol V.

3 listings · Lisbon

Before

4.61

After

4.93

+31% occupancy

Pricing

Straightforward prices. Free to request.

Review removals: you pay nothing unless it comes down. Membership is billed monthly. Submitting a request is always free, and we confirm your listed price or custom quote by email before any work begins.

Single Review Removal

$550per review · pay only if removed

Before review work, we check your account and remove any existing flags. After a review is removed, another flag-removal step is required before we close the case.

  • Case assessment by a specialist
  • Flag clearance before and after review removal
  • Updates in your client portal
Service details
Multiple reviews

3+ Reviews

Custom quotediscounted bundle · pay only if removed

Get several reviews assessed together with a discounted per-review rate. Every successful removal is followed by another required flag-removal step.

  • Multiple reviews assessed together
  • Flag clearance before and after removal
  • Custom email quote for your case
Service details

Flag & Violation Removal

$1,250one-time · pay only after removal

Only needed if your free account check actually finds flags. One fee covers all existing flags and violations together, regardless of count.

  • Account-wide assessment
  • All existing flags addressed together
  • Pay only once all are removed
Service details

More options

Review Arbitration

Custom quotecase review · approval required before work

For reviews you already disputed twice and Airbnb denied both times — send the full case and we take it further where possible.

  • Both denied disputes reviewed together
  • Policy violation evidence organized
  • Custom email quote before work begins

Damage Claim Recovery

50%of recovered payout · pay only if you get paid

Get help rebuilding a denied or underpaid damage claim with clear documentation.

  • Evidence and documentation review
  • Denied and underpaid claims assessed
  • Specialist case handling
Service details

Full Profile Audit

$150one-time

Find what is holding your ratings and bookings back with a prioritized action plan.

  • Ratings and response history review
  • Removal opportunities assessed
  • Prioritized action plan
Service details
Ongoing support

RatingRescue Membership

$599a month · billed monthly

One month-to-month membership with unlimited review removal and flag clearing requests, plus priority handling.

  • Unlimited review removal requests
  • Unlimited flag and violation removal requests
  • Priority handling

Membership pays for itself at 2 removals a month.

How we work: our standards

Free to submit · listed prices and custom quotes are confirmed by email before work begins

Get started

Reviews, reputation, and damage claims — handled.

Choose a service below. Our team will review your request and confirm the listed price or custom quote for your approval.

Review Arbitration

Not sure which one you need? Answer four quick questions.

Where we work

Airbnb expertise, with support across other review platforms

Airbnb and short-term rental reputation consulting is our specialty. We also handle reviews on the other sites your guests and customers check before they buy or book. Tell us which site your case is on and we assess it against that platform's own rules.

Airbnb

Unfair, retaliatory or policy-breaking reviews, plus account flags and damage claims.

VRBO

Guest reviews on your VRBO listings, and disputes that went nowhere.

Booking.com

Reviews that breach Booking.com's own guidelines, and the disputes around them.

Expedia

Expedia guest reviews and the claims or disputes attached to them.

Google reviews

Fake, defamatory or off-topic reviews on your Google Business Profile.

Yelp

Yelp reviews and the complaints that get them filtered or left standing.

Trustpilot

Fake, unverified or guideline-breaking Trustpilot reviews on your company profile.

TripAdvisor

TripAdvisor reviews for hotels, restaurants and attractions that break its guidelines.

Not affiliated with or endorsed by Airbnb, VRBO, Booking.com, Expedia, Google, Yelp, Trustpilot or TripAdvisor.

FAQ

Questions hosts ask us.

Yes. Before review work, we must clear any existing account flags. After a review is removed, another flag-removal step is required: we check the account again and clear any remaining or new flags before closing the case. We confirm any flag-removal quote by email for your approval. The free public listing scan does not include these account flag checks.

It can take anywhere from a couple of hours to a couple of weeks depending on the case. Your free scan arrives within 24 hours, and we keep you updated in your portal.

You don't pay for it. Review removals are charged only once the review is actually taken down.

No. Requests and the scan are free. We confirm the listed price or custom quote by email for your approval first, and you pay only after the agreed work succeeds.

Yes. We only dispute reviews that break Airbnb's own content and retaliation policies, using Airbnb's standard support and dispute channels. We never use fake reviews or tricks. Read our standards.

We work only through Airbnb's official processes and never ask for anything that breaks their rules, so disputes are a normal part of hosting. We don't log in as you or change your listing without your OK.

Reviews that break Airbnb's rules — for example retaliation, extortion, irrelevant content, discrimination, or reviews from guests who never really stayed. Honest negative reviews usually can't be removed, and we'll tell you so.

We rebuild denied or underpaid claims with proper documentation and manage the resubmission. The fee is 50% of the recovered payout, confirmed by email before work begins and due only after your claim is paid.

No. Airbnb makes the final decision, so no one can honestly guarantee an outcome. That's why you only pay on success.

Every week a bad review stays up, it costs you bookings.

Start with a free assessment — no contracts, no obligation.

Get my free scan